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Upgrading a key back office system like accounting can cause significant disruption. Not only do you have to factor in the overall cost, in time and resource, but also the impact of downtime on the organisation itself.
The disadvantages of on-premise accounting system upgrades were covered on the Why Cloud – Lower Ownership Costs page, however, it’s vital to note that the complexity and hassle of the process has far more sinister side effects.
A study by the Aberdeen Group found that:
Not only does this mean an organisation is not maximising its initial CapEx investment, it also means the organisation ceases to benefit from any future developments or improvements.
By not upgrading an organisation is, in effect, actively opting out of future improvements in functionality, processes, automation and cost savings whilst still paying for the privilege via maintenance and support – typically 20% of your original product licence cost.
By comparison, cloud accounting systems like Xledger are constantly enhanced and upgraded in the background – with no impact on your organisation other than the quarterly new ‘release’ announcement detailing improvements. Day to day operations continue as usual without interruption and your organisation instantly benefits from any functional improvements like enhanced automation or those developed in response to high priority user requests.